Shipping policy

At Cuhu Crafts, every order is packed with care so your gifts reach safely and beautifully. We ship across India via trusted courier partners.

Dispatch Timelines

We work with both personalized and ready-to-ship products. Production and dispatch times vary accordingly:

Handmade & Personalized Products
• Includes phone cases, photo frames, hampers, etc.
• Dispatch time: 4–7 working days
• (We usually dispatch sooner, but timelines may extend slightly during high-order periods as each product is prepared with detail and care.)

Ready-to-Ship Products
• Dispatch time: 2–4 working days

Dispatch time is separate from courier delivery time.

Delivery Timeline (After Dispatch)

• Standard delivery takes 3–6 working days across India
• Delivery speed depends on your location and courier efficiency
• Delays due to weather, festivals, pincode limitations, or courier issues are beyond our control

Express Priority Dispatch (Optional)

Need your order faster for a birthday, anniversary, or surprise? Choose Express Priority Dispatch.

Express Fee: ₹199

• You can request Express Priority:
  By adding “Express Priority Dispatch – Add-On” from our Add-On section
  
  Or by contacting us after placing your order:
  Email: cuhucrafts@gmail.com
  Instagram: @cuhucrafts
  
  
• Express service speeds up dispatch only, not delivery time
  Cuhu Crafts reserves the right to decline Express Priority requests during high order volumes or limited capacity

Shipping Charges

• Standard shipping: ₹90 on all orders across India
• Free shipping offers may apply during promotions or campaigns

Re-delivery Policy

• If a package is returned due to:
  Incorrect or incomplete address entered by the customer
  Customer not answering calls from delivery partner
  Missed delivery attempts
  Reshipping charges will apply.

Order Tracking

• Tracking details will be shared via email or WhatsApp once your order is shipped.
  Please allow 1-2 days for the tracking link to activate after dispatch.