Terms & Conditions

Terms and Conditions

Last updated: October 28, 2025

Welcome to Cuhu Crafts (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://cuhucrafts.in and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

Cuhu Crafts is an online store offering handcrafted, personalized, and decorative products.
By placing an order with us, you confirm that you are at least 18 years old or have parental consent to make a purchase.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

Engage in fraudulent or deceptive activity.

Interfere with the website’s operation or security.

Copy, modify, or distribute any content from the website without permission.

3. Products and Pricing

All products displayed on our website are subject to availability.

Prices are listed in INR (₹) and may change without prior notice.

We make every effort to display accurate product images and descriptions, but slight variations may occur due to lighting, materials, or handmade nature.

4. Orders and Payments

Once an order is placed, you’ll receive an order confirmation email.

We reserve the right to cancel any order due to product unavailability, payment issues, or incorrect pricing.

Payments are accepted via secure gateways integrated on our website.

5. Shipping and Delivery

Orders are processed within 3–7 business days.

Delivery times depend on your location and chosen shipping method.

We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns and Refunds

Since our products are handcrafted, returns or exchanges are accepted only for items that are damaged, defective, or incorrect upon delivery.

You must notify us within 48 hours of receiving the product, along with photos and order details.

Refunds (if approved) will be issued to your original payment method within 7–10 business days.

For more details, please refer to our Refund Policy.

7. Gift Cards

Gift cards purchased on our website are non-refundable and valid for purchases on cuhucrafts.in only.

8. Intellectual Property

All content on this website, including text, logos, images, and product designs, is the intellectual property of Cuhu Crafts. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Cuhu Crafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

For any questions, concerns, or feedback, please contact us at:
info@cuhucrafts.in